Terms and Conditions - Rubbish Removal West London

Welcome to Rubbish Removal West London. These Terms and Conditions govern your use of our services. By engaging our services, you agree to abide by the following terms outlined below.

1. Services Provided

We offer comprehensive rubbish removal services across West London, including residential, commercial, and industrial cleanouts. Our services include:

Residential Rubbish Removal: Clearing household waste such as furniture, appliances, and general refuse.
Commercial Rubbish Removal: Managing waste from offices, retail spaces, and other commercial establishments.
Recycling Services: Sorting and recycling materials in an eco-friendly manner.

2. Payment and Pricing

Our pricing structure is transparent and based on the volume and type of rubbish to be removed. Key points include:

Estimates: We provide free estimates upon request, ensuring you understand the costs upfront.
Payment Methods: We accept various payment methods including credit cards, debit cards, and bank transfers.
Invoices: Detailed invoices will be provided for all services rendered.

3. Cancellations and Refunds

We understand that plans can change. Our cancellation and refund policies are as follows:

**Cancellation Notice**: Cancellations must be made at least 24 hours before the scheduled service to avoid a cancellation fee.
**Refunds**: Refunds are processed if services are canceled within the stipulated time frame. Non-refundable charges may apply in certain cases.

4. Liability

While we take utmost care in handling your rubbish, our liability is limited to the replacement cost of items damaged during removal. We are not responsible for:

Items not listed in the service agreement.
Pre-existing damage to premises.

5. Customer Responsibilities

Customers are required to:

Ensure access to the property at the scheduled time.
Securely store valuables to prevent loss or damage.
Provide accurate information about the type and volume of rubbish.

6. Privacy Policy

Your privacy is important to us. We commit to:

Protecting your personal information in compliance with data protection laws.
Using your data solely for the purpose of providing our services.
Not sharing your information with third parties without explicit consent.

7. Dispute Resolution

In the event of a dispute:

We encourage first seeking an amicable resolution through direct communication.
If necessary, disputes may be escalated to mediation or arbitration as per applicable laws.

8. Modification of Terms

We reserve the right to modify these terms at any time. You will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.

9. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any legal actions arising from these terms will be subject to the exclusive jurisdiction of the courts in West London.

Acceptance of Terms

By using Rubbish Removal West London services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.